LexisNexis® Risk Solutions, a part of Reed Elsevier Group plc, has won the Best Technology Partner category of the Partners in Fundraising Awards 2015. LexisNexis was nominated by its charity partner, Missing People, which brings missing children and adults back together with their families.
Through an in-kind donation, Missing People receives access to the TraceIQ® tool, LexisNexis’ powerful web-based tracing and investigation facility, to help families who have been out of contact or ‘grown apart’ from loved ones to get back in touch.
This technological support helps staff and volunteers at the charity to find a valid address for a missing loved one. This gives a great opportunity for the charity to get in touch with the missing person and support them to reconnect with their families. The ‘lost contact’ page of Missing People’s website receives the second highest number of visitors, indicating the demand for this unique service. In 2013/14 Missing People conducted over 400 new lost contact searches and successfully reached 129 people.
Jo Youle, CEO, Missing People said: “The first step for all ‘lost contact’ enquiries is using the TraceIQ tool to check for a current address or to verify an old one. It is a speedy and effective way to search that enables us to offer people the opportunity to reconnect with their loved ones.
“Having accurate and up-to-date data is an absolutely vital element of our lost contact service, enabling us to provide sensitive and appropriate support to families and to the missing person themselves.”
“We’re proud that our technology is helping people across the UK to reunite and we see this award as testament to the people-finding capabilities of TraceIQ and its data,” said Owen Roberts, head of UK Communications, LexisNexis Risk Solutions. “TraceIQ is a powerful tool which we regularly update to enhance its capabilities and offers nonprofits clear advantages. The partnership with Missing People is an important way for our business to benefit the wider community”.
LexisNexis has also provided data cleansing of Missing People’s supporter database, allowing the charity to segment its donors accurately to streamline its individual giving programme. This has created considerable savings in time and money, allowing for more accurate and targeted communication with donors.
The Partners in Fundraising Awards are held by the Institute of Fundraising, the professional membership body for UK fundraising.